Outcomes See slide Design System Creation Decrease in time spent for UX Team and Visual Design team to create mockup/prototypes Decrease in time spent for eng to interpret what was desired Updates to Product Design Process Faster reaching of solutions Increase of collaboration Decrease in releases of features that needed to be revised to get them where they should have been upon release Decrease of confusion over who does what Shopping cart and login updates $290,000 increase

Overview UX in collaboration with Marketing decided to update the login and shopping cart experience after noticing significant user confusion and drop-off at both points. Analytics and user feedback revealed user abandonment at the login (orderLogin.do) and shopping cart (cart.do). The summary.do was a natural place for users to abandon as it was the post purchase summary and lead users to their email where, for security and legal reasons, they needed to confirm account crea

Overview As our platform scaled across districts and states, we discovered a consistent source of frustration among school and district administrators: rostering. What should have been a simple setup process—connecting students, teachers, and classes—had become a major time sink. Our goal was to reimagine rostering so that admins could onboard faster, reduce data errors, and confidently manage updates without relying on technical support. Role: Lead UX Designer and Manager UX

Setting the Stage Context: Logged-in homepage experience for existing users Goal:  Increase engagement with learning resources and improve conversion (from trial to full paid subscription) Challenges:   The logged-in homepage was crowded, with many elements competing for attention.  There was no difference between the logged-out homepage and the logged-in homepage. The logged-in homepage looked like a marketing page. The logged-in homepage didn’t help get users where they wan

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Summary UX and Product Design leader with more than 20 years of experience shaping teams and products that connect thoughtful design with measurable business impact. Recognized for building design organizations from the ground up, mentoring multidisciplinary teams, and cultivating a culture of inclusivity, curiosity, and purposeful design. Skilled across all stages of the product lifecycle, including research, strategy, design systems, and delivery, while collaborating with p