Outcomes and Outputs by the Learning A-Z UX Design Team
- Tanya Jordan
- 4 days ago
- 1 min read
Outcomes
Design System Creation
Decrease in time spent for UX Team and Visual Design team to create mockup/prototypes
Decrease in time spent for eng to interpret what was desired
Updates to Product Design Process
Faster reaching of solutions
Increase of collaboration
Decrease in releases of features that needed to be revised to get them where they should have been upon release
Decrease of confusion over who does what
Shopping cart and login updates
$290,000 increase in quarterly revenue
17% increase in CVR (surpassed target goal of 15%)
Decrease in duplicate accounts and customer calls for consolidations
Rostering Updates
14 day decrease (from 17 to 3 days) in rostering time for internal/external users (that is an 82% decrease in wasted time)
Logged-In Homepage Updates
25% Increase in trial conversion with updates to logged in homepage
UX suggested cards were #1, 2, and 5 of the top 5 clicked resource cards
Large UX Overhaul and Visual Redesign
0.024% negative call volume with major overhaul of user experience
Outputs
Q1 + Q2 of 2025
3 Designers and a Managers
1,180+ mockups created
14 projects/workstreams with a UX lead
830+ JIRA stories, bugs/defects written
430+ JIRA stories design reviewed
4 high level personas created
2 full clickable prototypes created (each with 100+ interaction) actively used by internal teams (and for testing)
35+ small/partial clickable prototypes
1 preference test
2 card storying tests
2 surveys
3 usability test
Feedback from 338 users
